One year on, this program investigates the final minutes before the disaster and asks what went wrong.
| Series Producer | James Franklin |
| Producer & Directors | Peter Gauvain , Tim Jameson |
| Executive Producer | Carlo Massarella |
| Editors | Benedict Jackson , Antonio Morra , Pawel Stec |
| Additional Editing | David Barry |
| Shooting Researcher | Sam Lewis |
| Researchers | Coral Billingham , Louise Matcalfe |
| Junior Researchers | Simi Williams , Joyti Rajput , Angus Goldsmith |
| Line Producer | Clare Beasley |
| Production Manager | Felicity Chapple |
| US Producer | Selina Tso |